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15 years and counting – the Dekko story

Of all the years to start a business, 2008 might not have been the one to pick. It was the year the so-called ‘credit crunch’ began which quickly became a global recession, ushering the age of austerity into the UK.

That year, many big names in business, including Woolworths and MFI, closed for good. But although the future looked bleak, two experienced industry colleagues, Gary Torr and Kurt Greatrex, opened Dekko Window Systems with the aim of providing local installers with high-quality windows and doors.

Today, 15 years on, the company has become one of the leading firms in its field. Using all the expertise gained during this period, Dekko today offer the best possible solutions for all its customers, with an extensive range of doors and windows manufactured using all the latest techniques and with superb attention to detail.

Over the years, Dekko has been synonymous with reliability and quality. From the beginning, the company was determined to provide products that were not only stylish, but also employed the latest cutting-edge technology. No wonder, then, that Dekko is noted for its extensive range of aluminium and composite products, as well as its expertise in uPVC.

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Continual product investment

Dekko New Aluminium Factory

After working to establish a foothold in a highly competitive sector, in 2013, Dekko took on the fabrication of Residence Collection windows and doors, and was the only UK fabricator at the time to have a dedicated manufacturing space for the range.

Later that year, Dekko opened a brand new state-of-the-art 55,000 square foot factory in Ashton-under-Lyne in order to accommodate the machinery needed to create all the products to service a market that was rapidly evolving due to changing customer demand and advances in technology.

This facility enabled Dekko to expand into the growing aluminium market with the launch of Räum, a premium range of windows, bi-folds and sliding patio doors, all boasting sophisticated slimline frames and optimum performance.

But Dekko certainly hadn’t forgotten about its beginnings in uPVC. In 2016, the company launched its Infinity brand of doors and windows, premium products that immediately appealed to installers and householders alike. The brand is recognisable by its timber-like corner joints and smooth clean lines, plus its ability to be customised according to customers’ tastes.

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Rising to the challenge

Like everyone, the 2020 pandemic and its fallout handed Dekko new challenges – ones it has risen to admirably well. Supply chain disruptions and ongoing recruitment challenges could’ve conspired to cause the company any number of headaches. But Dekko has worked around the clock to ensure lead times are kept to pre-Covid levels via investment in people and machinery and keeping in close contact with suppliers.

Last year, Dekko sold a 70% share to Swedish firm Inwido, Europe’s leading window group, securing a financial backing that gave the company the clout to be able to invest in new products and drive it on to even greater success.

Also in 2022, Dekko worked with machinery expert Haffner to launch the world’s first fully seamless window via its Infinity range. The product was unveiled at the 2022 FIT Show, to great acclaim.

A bright future for Dekko

Kurt - Dekko

Dekko Sales Director Kurt Greatrex comments: “Dekko has a long and rich history, and to reach 15 years is an incredible milestone for the company. During this time, we’ve grown from being a standard uPVC fabricator to one of the UK’s leading aluminium and uPVC manufacturers with a total production space of 80,000 square feet, and an annual turnover of over £24 million.

“Today, we’ve also achieved a very successful partnership with Kubu, allowing us to incorporate their smart security locks into many of our front door offerings. We have also expanded our Räum range with market-leading products, and are proud to be the UK’s largest Residence Collection fabricator.

“The success of the past 15 years is all thanks to the hard work and dedication of the Dekko team, the wide range of our high-quality products, strong relationships with our trusted suppliers, and continual investment.

“Looking ahead, we have several new products and services in the pipeline for 2023 and beyond. It’s a very exciting time for the company and our partners, and I very much look forward to seeing what the future has to hold for Dekko.”

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Fast delivery and would highly recommend

"Ordered double glazed window for our shop. Dealt with Nathan on the Trade Counter, who was excellent and went above and beyond the usual customer service. Window was very well made and arrived with no problems. Fast delivery and would highly recommend."

Tony Spooner

The windows look fantastic

"Recently used Dekko Windows to supply the windows and aluminium bi-fold doors for our renovation project. We paid a short visit to their showroom where Rob and Neil were really helpful, showing us around and providing options for us. We were really happy with the whole process and the windows look fantastic. Would definitely recommend this company."

Richard Kennedy

Very happy with the level of service and products

"I've been using Dekko Windows for a number of years now and have been very happy with the level of service and products. Rob and Neil have never failed to get back to me promptly with quotes and lead times etc and Leon the delivery guy is always happy, friendly and helpful whenever unloading frames on site."

Peter Bain

Excellent service

"Excellent service. It's always a joy to deal with Rob, Neil and Leon. They always go out of their way to assist me with my projects and are very professional and friendly. Thanks again to the Swindon Dekko Team!"

Jordan King

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Residence collection

Nationwide delivery in the UK

From our state-of-the-art factory in Lancashire, our products are transported to installers across the UK. We strive to meet all delivery deadlines to ensure our customers are never delayed. They stock an extensive range of PVCu and ancillary products to give installers easy and convenient access to all the necessary hardware.

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