July 24, 2013
Buckinghamshire based installer Bergson and Eaton are now sourcing their flush sash Residence 9 windows from leading trade fabricator Dekko, having originally bought from another supplier.
Bergson and Eaton’s managing director Jim Bergson has been delighted with the quality and service since switching to Dekko, and plans to start really pushing Residence 9 as an alternative to timber to their high-end customer base.
“Dekko offers everything you could want in a supplier and thanks to their support we’re really gearing up to grow the R9 side of our business” Jim comments. “The Dekko R9 is incredibly well-made – for instance, their astragal bars have the same depth as the bead to giving a more authentic look, which is not something every supplier offers – and they also offer excellent technical support and are always on hand to deal with any queries.”
Jim continues: “We’ve put a Residence 9 window in our 12,000 sq ft showroom and to say it’s gone down a storm is an understatement. The product is positioned next to a timber window and nine times out of ten the customer can’t tell they’re made from different materials. When they discover it’s actually a modern composite material, and then learn more about the low maintenance and energy saving benefits, they are always incredibly impressed.”
Dekko’s sales director Kurt Greatrex is pleased that Bergson and Eaton are enjoying success with R9: “Bergson and Eaton is a very long established installer and I’m delighted they’ve chosen Dekko as their R9 supplier. Dekko has supplied Bergson and Eaton with our Deceuninck PVCu windows and doors since we were first established, and as soon as Dekko launched R9 they were one of the first installers to come on board.”
Dekko started manufacturing R9 at the start of the year and are now firmly positioned as one of the industry’s leading R9 fabricators. The company operates from a 28,000 sq ft factory in Bredbury, Cheshire, and also offers Deceuninck PVCu windows and doors.
For more information contact Dekko on 01614 060055 or browse our timber look windows.
"Ordered double glazed window for our shop. Dealt with Nathan on the Trade Counter, who was excellent and went above and beyond the usual customer service. Window was very well made and arrived with no problems. Fast delivery and would highly recommend."
"Recently used Dekko Windows to supply the windows and aluminium bi-fold doors for our renovation project. We paid a short visit to their showroom where Rob and Neil were really helpful, showing us around and providing options for us. We were really happy with the whole process and the windows look fantastic. Would definitely recommend this company."
"I've been using Dekko Windows for a number of years now and have been very happy with the level of service and products. Rob and Neil have never failed to get back to me promptly with quotes and lead times etc and Leon the delivery guy is always happy, friendly and helpful whenever unloading frames on site."
"Excellent service. It's always a joy to deal with Rob, Neil and Leon. They always go out of their way to assist me with my projects and are very professional and friendly. Thanks again to the Swindon Dekko Team!"
From our state-of-the-art factory in Lancashire, our products are transported to installers across the UK. We strive to meet all delivery deadlines to ensure our customers are never delayed. They stock an extensive range of PVCu and ancillary products to give installers easy and convenient access to all the necessary hardware.Contact Us