Precision partnership with Dekko paying off

Dekko Window Systems has demonstrated its quality on a standout installation with Bournemouth-based installer Precision Home Improvements Ltd following a major project that showcased the very best of The Residence Collection’s R9 windows and doors. 

Featuring more than 54 beautifully crafted frames, the huge installation highlights exactly why installers across the UK are increasingly turning to Dekko as their supplier of choice. 

For Precision Home Improvements, this was only their second project with Dekko, but it’s one that has firmly cemented the partnership. 

“We’ve been working with Dekko Window Systems for just over a year now,” explained Andrew Bell, Managing Director of Precision Home Improvements. “And once again, the quality of their products and service really stood out. We’ve already placed further orders for the Residence Collection and are quoting more.” 

The property, situated within a conservation area, demanded a window and door system that delivered on heritage aesthetics without compromising modern performance. Residence 9 was the obvious choice. 

“This home’s original character needed to be preserved, so R9 was the perfect fit,” Andrew said. “It replicates traditional timber styling with its authentic flush finish and woodgrain detailing, yet it gives homeowners all the advantages of modern, low-maintenance performance. It complemented the property perfectly and met conservation requirements without any compromises at all.” 

Precision Home Improvements chose Dekko because of its reputation for delivering the Residence Collection and Dekko manufactured and supplied every one of the 54-plus R9 frames, ensuring meticulous attention to detail throughout. 

For installers, product quality and precision manufacturing can make or break a project, and Andrew is clear about the difference Dekko made on site. 

“From a fitter’s point of view, the quality was excellent,” he said. “Every frame was precise, consistent, and superbly packaged. Everything fitted perfectly to our measurements, which always makes a huge difference. It made the whole installation straightforward.” 

Andrew also praised the level of support provided by the Dekko team. “Communication throughout was first class. Residence Collection Sales Manager Austin O’Carroll was brilliant from ordering right through to delivery. Dekko were reliable, responsive, and professional at every stage.” 

The homeowner was delighted with the finished installation. “They were impressed by how seamlessly the new Residence 9 windows matched the traditional look of the property while improving insulation and soundproofing,” added Andrew. 

“Dekko’s service was excellent from start to finish, and the Residence Collection speaks for itself, with Dekko’s attention to detail something that aligns perfectly with the standards we set at Precision.” 

Reflecting on the success of the project, Steve Collett, Sales Director at Dekko, said: “Precision Home Improvements have done an outstanding job with this installation, which really shows what Residence 9 can achieve when fitted by a skilled team and how the system suits heritage homes.  

“We’re thrilled they’ve had such a strong start with Dekko, and we’re looking forward to continuing the partnership.” 

Dekko Window Systems is one of the UK’s leading fabricators and a trusted Residence Collection partner for over a decade.  

Testimonials

Fast delivery and would highly recommend

"Ordered double glazed window for our shop. Dealt with Nathan on the Trade Counter, who was excellent and went above and beyond the usual customer service. Window was very well made and arrived with no problems. Fast delivery and would highly recommend."

Tony Spooner

The windows look fantastic

"Recently used Dekko Windows to supply the windows and aluminium bi-fold doors for our renovation project. We paid a short visit to their showroom where Rob and Neil were really helpful, showing us around and providing options for us. We were really happy with the whole process and the windows look fantastic. Would definitely recommend this company."

Richard Kennedy

Very happy with the level of service and products

"I've been using Dekko Windows for a number of years now and have been very happy with the level of service and products. Rob and Neil have never failed to get back to me promptly with quotes and lead times etc and Leon the delivery guy is always happy, friendly and helpful whenever unloading frames on site."

Peter Bain

Excellent service

"Excellent service. It's always a joy to deal with Rob, Neil and Leon. They always go out of their way to assist me with my projects and are very professional and friendly. Thanks again to the Swindon Dekko Team!"

Jordan King

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Nationwide delivery in the UK

From our state-of-the-art factory in Lancashire, our products are transported to installers across the UK. We strive to meet all delivery deadlines to ensure our customers are never delayed. They stock an extensive range of PVCu and ancillary products to give installers easy and convenient access to all the necessary hardware.

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